How do I get help?
Use the Support form in the app, the chat bubble on the Home, Pricing or Support pages, or email support@shopgears.com.
What it is
If you have a question, find a problem or need help setting something up, there are three ways to reach the Breadcrumbs support team:
Support form: the Support page in the app has a form where you describe your issue. It's sent straight to the team.
Chat: a chat bubble is available on the Home, Pricing and Support pages for quick questions.
Email: write to support@shopgears.com at any time.
How to get help
Open the app.
For a quick question, click the chat bubble on Home, Pricing or Support and type your message.
For a detailed issue, open Support and fill in the form. Include what you were trying to do, what happened instead, and the page or product involved.
If you prefer email, send your question to support@shopgears.com.
Watch your inbox for a reply from the team.
To help us solve things faster:
Mention which theme you're using, and whether it's your live theme or a draft.
Include links to the storefront pages where you see the problem.
Add screenshots if something looks wrong.
Why it's useful
Setting up navigation and structured data touches your theme, your collections and your SEO, so it's natural to have questions along the way. Having support built into the app means you don't need to hunt for contact details or leave the admin. The chat suits quick questions, the form gives the team the detail they need for trickier issues, and email is always there as a fallback. Whichever you choose, you reach the people who build the app.